Privacy Policy

Effective Date: 20-09-2025
Last Updated: 20-09-2025

Welcome to SaapSuite (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”).

1. Information We Collect

We may collect and process the following information:

a. Personal Information you provide directly

  • Name
  • Email address
  • Phone number
  • Account credentials (username, password)
  • Profile information you submit (e.g. profile picture, address)

b. Usage Information

  • Device information (model, OS version, unique device identifiers)
  • IP address
  • Time & date of access, duration of sessions
  • Logs of how you use the App (pages/screens visited, features used)

c. Location Information (if applicable)

  • Precise or approximate location, only if you grant permission

d. Other Data

  • Crash reports, diagnostics, error logs
  • Analytics data (to understand and improve the App)
  • Data from third-party services (advertising providers, analytics tools)

2. How We Use the Information

We use the collected information for purposes like:

  • Providing, maintaining, and improving the App and its features
  • User authentication, account management
  • Personalizing your experience (preferences, content, notifications)
  • Customer support
  • Analyzing usage to understand how users interact with the App
  • Sending you updates about changes, security alerts, and other administrative messages
  • Marketing, if you consent, and in compliance with applicable laws

3. Sharing of Information

We may share your information with:

  • Service providers (e.g. cloud hosting, analytics, payment processors) who help us run the App
  • When required by law, regulation, legal process, or in response to legal requests
  • In case of merger, acquisition, or sale of assets, subject to confidentiality
  • To enforce our terms and protect our rights

We do not sell your personal data to third parties for their marketing purposes without your explicit consent.

4. Storage and Security

  • Your data is stored securely [may specify location or region, e.g. on servers in India / EU / USA].
  • We take reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
  • However, no system can guarantee absolute security — use of the App is at your own risk.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention is required by law. When data is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have rights such as:

  • Accessing the personal data we hold about you
  • Correcting or updating inaccurate or incomplete data
  • Deleting your data
  • Restricting or objecting to certain processing of your data
  • Withdrawing consent where processing is based on consent
  • Data portability (if applicable)

To exercise any rights, contact us at [Contact Email] or via the support features in the App.

7. Children

Our App is not directed at children under [age, e.g. 13 / 16 / whatever local law says]. We do not knowingly collect personal information from children under that age. If we learn that we have collected such information without parental consent, we will take steps to delete it.

8. Third‐Party Links & Services

The App may contain links to third‐party websites, services or plug‐ins. We are not responsible for the privacy practices or the content of those. We encourage you to read their privacy policies.

Third‐party services we use (examples): [List analytics tools, ad networks, payment gateways etc.]

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do:

  • We will update the “Last Updated” date at the top
  • If changes are material, we will notify you (via the App or email)
  • Continued use of the App after changes indicates your acceptance of the new policy

10. Contact Us

If you have questions, concerns or feedback about this Privacy Policy, reach out to us at:

Email: hello@saapsuite.com
Address: Pinetech IT solutions, Infopark , Thrissur, Kerala
Website: https://saapsuite.com